Terms and Conditions

These service terms explain the main rules, rights, and responsibilities that apply when you access and use the Cafe Casino website, create or use a player account, play games, make deposits or withdrawals, and take part in promotions.

By visiting the site, registering an account, or using any part of the services, you agree to follow these conditions of use as they appear on the website at the time you use it. This page is designed to set clear expectations in plain language so you know what to expect from the platform - and what the platform expects from you.

Who Can Use the Platform

Cafe Casino is intended for adults only. You must be at least the legal gambling age in your jurisdiction to register, deposit, and play.

Online gambling rules can vary widely depending on where you live or where you access the site. It is your responsibility to make sure that using online casino services is lawful in your location. The operator may restrict, limit, or refuse access in certain countries or regions, and availability can change over time.

Account Registration

To use real-money services, you will need to register a player account. When you do, you agree that:

• The information you provide is accurate, complete, and kept up to date
• Your account is registered in your own legal name
• You will not create accounts to bypass limits, eligibility rules, or promotion conditions

The operator may limit the number of accounts permitted per person, household, device, or payment method where it is reasonable to do so for security, fairness, or compliance.

Identity Checks and Verification

To protect players and meet regulatory and security obligations, the casino may request verification at any time, including before processing withdrawals. Verification requests may include confirming:

• Identity and age
• Address or location
• Ownership of a payment method or wallet
• Account details when unusual activity is detected

If requested, you agree to provide valid, readable documents or information within a reasonable timeframe. Until verification is completed, certain actions, such as withdrawals or promo redemptions, may be limited or paused for review.

Use of the Player Account

Your player account is personal. It cannot be shared, transferred, sold, or used by anyone else, and you should not allow another person to play on your behalf.

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether authorized by you or not. If you suspect unauthorized access, contact support as soon as possible so the account can be reviewed.

Deposits, Withdrawals, and Balances

The casino supports a range of payment options, which may include Visa, MasterCard, American Express, PayPal, Zelle, wire transfers, and cryptocurrencies such as Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), and Tether (USDT). Availability, processing speed, fees, and limits can vary by method, location, and internal risk checks. Not every method is available to every player at every time.

Key points to expect:

• Deposits are credited based on successful authorization and confirmation by the payment provider or blockchain network
• Withdrawal requests may be reviewed before approval, including checks for verification completion, payment method ownership, and promo compliance
• The operator may apply reasonable security checks to help prevent fraud, chargeback misuse, or unauthorized transactions
• Your displayed balance may include funds that are pending, locked under bonus rules, or temporarily unavailable during reviews

If you notice a balance issue, contact support promptly so it can be investigated.

Bonuses and Promotions

Promotions, free spins, and promotional offers may be subject to additional terms. Players should always review the specific promotion terms before taking part.

Common examples include:

• Eligibility requirements
• Wagering requirements
• Time limits
• Game restrictions
• Maximum conversion or withdrawal rules where applicable

Game Availability and Service Access

The casino aims to provide access to its games and services, but availability may vary depending on location, device, maintenance, software changes, or technical issues. Some games, promotions, or features may be added, removed, suspended, or limited at any time.

Fair Play and Prohibited Behavior

You agree not to use the platform in ways that harm other players, the operator, or the integrity of the games. Prohibited behavior includes:

• Using the site for unlawful purposes
• Engaging in fraud, collusion, chargeback abuse, or bonus abuse
• Using false information
• Attempting to manipulate games, systems, or promotions
• Using unauthorized software, bots, or automated methods
• Allowing another person to use the account

Restricted Conduct and Operator Rights

The casino may refuse service, limit access, suspend bonuses, withhold promotions, freeze transactions for review, or close accounts where it reasonably believes that the rules have been broken, verification is incomplete, or misuse has taken place.

Errors, Mistakes, and Technical Issues

From time to time there may be system errors, display mistakes, incorrect balances, pricing issues, bonus errors, game malfunctions, or interrupted sessions. The operator reserves the right to correct obvious mistakes and address the consequences of technical errors in a fair and reasonable way.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. Responsible gaming tools or restrictions may be available and players are encouraged to use them where needed. You can review the site’s responsible gaming guidance here: Responsible Gaming.

Intellectual Property

The website design, branding, text, software elements, and original materials belong to the operator or its licensors. Users may not copy, reproduce, republish, distribute, or commercially exploit site content without permission.

Third-Party Providers and Linked Services

Some games, payment tools, or technical services may be provided through third parties. Certain parts of the platform may rely on external providers, subject to availability and their own operational limits.

Limitation of Liability

The casino is not responsible for losses or damages caused by circumstances such as technical interruptions, user error, unsupported devices, third-party failures, force majeure events, or misuse of the service.

No Guarantees

The website, games, and services are provided on an “as is” and “as available” basis. Uninterrupted access, constant availability, and error-free operation cannot always be guaranteed.

Changes to the Terms

The casino may update the Terms & Conditions from time to time. The latest version published on the website will apply from the date it is posted, unless otherwise stated. Players should review the terms periodically.

Related Policies

Players may also need to review related pages such as the Privacy Policy, Bonus Terms, AML/KYC policy, or Cookie Policy, where applicable.

Contact Information

If you have questions about these terms or the use of the platform, you can reach the casino through its official support channels:

• Email: service@cafecasino.lv
• Phone: 1-888-364-1850
• Live chat: available on the website

These terms are intended to create clear expectations for the use of the casino website, account, and services, and continued use of the platform means acceptance of those terms.