Contact Us

If you need help with your Cafe Casino account, a question about using the site, or support with deposits and withdrawals, you’re in the right place. Our support options are designed to be straightforward so you can choose the contact method that fits your situation best.

Get Help Without the Runaround

Cafe Casino support is available through a few different channels. Availability can vary, so if one option isn’t accessible at the moment, try another for the quickest path to the right team.

If your question is related to promotions or bonus terms, you may also want to review details on the Promotions page before reaching out.

Email Support for Detailed Requests

Email is a solid option when you want a written record or your request needs extra context. This can include account questions, verification and document follow-ups, payment-related concerns, or anything that’s easier to explain with details.

You can contact Cafe Casino at: service@cafecasino.lv

Live Chat for Real-Time Assistance

Live chat is often the most convenient route for quick questions and basic troubleshooting, especially when you’d rather not wait to write everything out in an email. If chat is available on the site, it’s a good choice for navigation help, general account questions, and common technical issues.

Contact Form for Messages Sent Through the Site

If you prefer to send a message directly from the website, an online contact form may be available. This can be helpful when you’re not using your usual email device or you want to make sure your message is routed to the right place from the start.

Phone Support When You’d Rather Talk It Through

For players who prefer speaking with a support representative, phone support is available:

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What to Have Ready Before You Reach Out

To help the team assist you more efficiently, you may be asked to provide a few basic details, such as your name, username, the email address registered on your account, and a brief description of the issue. If the question involves a transaction, adding the date, amount, and payment method used can also help.

We’re Here When You Need Us

Whether it’s a quick question or an account-specific issue, use the contact option that feels easiest for you. Reach out anytime you need a hand, and we’ll guide you toward the next best step.